Customer Success Manager – B2B SaaS

By /
  • Customer Support & Success
  • Anywhere

Advance Recruitment

💶  €1,900–€2,400/month
 🗂 Sector: Customer Success
 🕒 Permanent | Posted 3 days ago
 Company: Advance Recruitment

Job Description

Hays Recruiting is looking for a Customer Success Manager to manage onboarding, adoption, and retention for a portfolio of B2B SaaS clients.

You’ll serve as the main point of contact for business customers, helping them achieve their goals through proactive engagement and support.

Key Responsibilities:

  • Lead onboarding and training for new B2B clients
  • Drive usage and satisfaction through regular check-ins and QBRs
  • Identify upsell and renewal opportunities
  • Coordinate with sales and product to resolve client issues
  • Analyze usage data and feedback to improve client outcomes

Your Profile:

  • 2+ years in customer success or account management
  • Experience supporting B2B SaaS platforms
  • Excellent communication and relationship-building skills
  • Data-driven mindset and attention to customer health metrics
  • Fluent English; Spanish or German is a plus
Upload your CV/resume or any other relevant file. Max. file size: 1 GB.

You can apply to this job and others using your online resume. Click the link below to submit your online resume and email your application to this employer.

Please enable JavaScript in your browser to complete this form.

►
Necessary cookies enable essential site features like secure log-ins and consent preference adjustments. They do not store personal data.
None
►
Functional cookies support features like content sharing on social media, collecting feedback, and enabling third-party tools.
None
►
Analytical cookies track visitor interactions, providing insights on metrics like visitor count, bounce rate, and traffic sources.
None
►
Advertisement cookies deliver personalized ads based on your previous visits and analyze the effectiveness of ad campaigns.
None
Scroll to Top