Customer Support – Spanish & English

By /
  • Customer Support & Success
  • Anywhere

Advance Recruitment

💶 $ 2,800 – $ 4600/month
 🗂 Sector: Customer Service
 🕒 Rotational | Posted 3 days ago
 Company: Advance Recruitment

Job Description

Hays Recruiting is hiring a Bilingual Customer Support Agent (Spanish & English) to assist mobile app users for a global tech platform.

This role involves working in shifts (day/evening) and collaborating with international support teams to solve customer concerns efficiently.

Key Responsibilities:

  • Handle support requests via live chat, email, and in-app messages
  • Troubleshoot issues related to app performance and usability
  • Escalate unresolved issues to tier 2 support or engineering
  • Collect feedback and share insights with the product team
  • Maintain customer satisfaction with timely, friendly responses

Your Profile:

  • Customer-facing experience in a tech or service industry
  • Fluent in Spanish and English
  • Good technical troubleshooting ability
  • Experience with mobile apps and digital tools
  • Flexible with shift-based schedules
Upload your CV/resume or any other relevant file. Max. file size: 1 GB.

You can apply to this job and others using your online resume. Click the link below to submit your online resume and email your application to this employer.

Please enable JavaScript in your browser to complete this form.

►
Necessary cookies enable essential site features like secure log-ins and consent preference adjustments. They do not store personal data.
None
►
Functional cookies support features like content sharing on social media, collecting feedback, and enabling third-party tools.
None
►
Analytical cookies track visitor interactions, providing insights on metrics like visitor count, bounce rate, and traffic sources.
None
►
Advertisement cookies deliver personalized ads based on your previous visits and analyze the effectiveness of ad campaigns.
None
Scroll to Top